McCullough NAPA Auto Care

McCullough
NAPA Auto Care

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The Top Choice For Auto Care In Sandy Springs

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  • 5 star review  The team at McCullough Auto Care are so friendly, thorough, and timely. They know the cars bumper to bumper and how to properly diagnose the problem as well as do scheduled maintenance. They really work with you to do what is necessary to make your car safe and not hit your wallet too hard! I can say that I trust Eric and his team with our cars.

    thumb Victoria Mills
    October 29, 2019

    5 star review  Great customer service! Eric and team did an awesome job coordinating their busy schedule with the schedule of my girlfriend and myself so that we would have a car during the work week and then trade off cars when the other was ready. They are extremely friendly and it felt like they had us as the customer in mind. Highly recommend!

    thumb Andrew r
    June 10, 2021

    5 star review  Wow! I am so impressed with the service I received. Having moved here from Nashville I was nervous about finding a mechanic! These guys are BUSY but they treat every customer like their priority. I got my car repaired within two days on a weekend! Prices can’t be beat and I was getting phone calls with detailed status updates. Amazing service. Really compassionate. Please doing business! I thought I was going to have to spend thousands fixing the plate that was dragging under my car but I got it fixed for under $200! Thank you!!!

    thumb Alexa Even
    June 7, 2021
  • 5 star review  Eric has been my service manager for years. He is always professional and easy to deal with. He goes out of his way to take care of your needs and makes accommodations to the customer when needed. They will ferry me and my car to and from their shop (I live within blocks) and I appreciate that very much. Everyone at McCullough is nice, friendly and helpful.

    thumb Jan Murray
    May 2, 2021

    5 star review  Great service! The entire team is so friendly and helpful. They were able to diagnose the issue and stayed with it until the problem was resolved.

    thumb marshall fox
    August 2, 2021

    5 star review  A staff of gentlemen ready to answer every question with a smile and great knowledge. They not only gave me a good estimate but they completed the work a day early! I highly recommend McCullough NAPA Auto Care to you. You will not be disappointed by the care they put into your vehicle.

    thumb Byung Ham
    March 13, 2020
  • 5 star review  The technicians are excellent, very experienced, and the customer service is great. Everything was explained in detail so that I would understand.

    thumb Scott Nicholson
    December 1, 2020

    5 star review  I had a check engine light on Saturday afternoon, ended up being an engine coil pack needing to be replaced. It was obviously super busy and I knew I would need to leave it until Monday to get looked at. Staff was very informative and communication was excellent. Got it looked at Monday and ordered necessary part to come in the next day. Went ahead and did the spark plugs as well since I was nearing 60k miles. Picked it up after lunch with no issues. Seems like they do really well with the small space provided and very busy area right off 285

    thumb Jason
    July 21, 2021

    5 star review  Am costumer at this shop for years and the service is good and they do great job

    thumb yorxx king
    July 19, 2020
  • 5 star review  This is the best place you could possibly go to take care of your car! My family and I have been going here for over 15 years and we recommend them to everyone. Eric, Bryan, and Graham are the most trustworthy guys and truly care about their customers. We all love them and are so thankful we found them!!

    thumb Rachel Walker
    October 12, 2021

    5 star review  This place is right by my house. I was really happy with the customer service. I was worried about affordability and turn over but they were efficient and I will be back for any future needs.

    thumb meriel joseph
    August 30, 2020

    5 star review  I may have written one other recommendation in my of 50 years, but after doing business with Eric McCullough for 35 of those years it is time to write another one. He maintained and serviced my auto's, my wife, kids and employees for 32 of those 35 years. He has stood behind the work on everything he and his employees have done. He operates his business with great honesty and integrity. I highly recommend doing business. with McCullough

    thumb Stephen Roberts
    May 4, 2021
  • 5 star review  Great as usual.

    thumb Robyn Brody
    August 26, 2020

    5 star review  Eric at McCullough has been taking care of my family's [multiple] cars for over 10 years now. A Volkswagen, a Nissan, and 2 Acuras: They've done minor repairs all the way to major transmission replacements. Eric is trustworthy, honest, and tells you what really needs to be done versus what can wait. Their prices seem reasonable (although in fairness I haven't been anywhere else recently b/c I'm so pleased with them), they are timely, and always communicate what the car needs in detail. I can't recommend these guys enough!

    thumb Juliana Buttram
    September 19, 2019

    5 star review  They figured out the issue with my Pathfinder and made the repair quickly. Eric is very thorough and kept me up to date the entire time. This was my first time using them but I will use them again!

    thumb Michael Meyer
    October 21, 2021
  • 5 star review  Had experienced front tire damage hitting metal debris on I-285 just before Rosewll exit. Immediately exited on Roswell and saw NAPA sign and pulled in. Place was busy! But got attention immediately by Jeff service worker. Got tire off my car no waiting. Wow! Determined rim bent but tire still good. He could have sold me a new tire and i would have not known better. So appreciative. Then met with Eric McCullough and quickly arranged to have rim fixed. I decided on new tires for safety and were worn. Eric got me great deal on tires and had my car fixed SAME day. Eric runs a super customer-focused operation. Kudos! Bruce Fike

    thumb Bruce Fike
    August 1, 2020

    5 star review  Came in for emissions and they exceeded my expectations! Saw headlight out, replaced it. Saw no oil sticker, checked it and put a little in it until i can get back in for change. While waiting you could tell these guys really care about their customers and the safety of their vehicles. Definitely will be coming back here!

    thumb Nadia Perrmann
    January 5, 2021

    5 star review  My experience was surprisingly excellent. I was greeted immediately before I could actually get out my car. Eric was professional and friendly. Eric Followed up with me has promised. I really like that Eric shares real honest timing/wait expectations.

    thumb Andrea Townsend
    July 20, 2020
  • 5 star review  After recently moving to the area, I had a vehicle emergency where my transmission needed replacing. Graham immediately took me in and was SO kind, professional, and direct about the costs; one of their kind staff members even drove me home after my car was dropped for repair so that I did not have to call a car service. They were so patient with me and got my car back to me in one day completely fixed and ready to go! I will never use any other automotive repair shop in the area! ABSOLUTELY recommend without hesitation!

    thumb Brinley Bowen
    July 28, 2021

    5 star review  This has to be the best shop in town! When I got my car fixed the last time, It drove live new. I've never been so happy to get my car fixed in my life. They were very friendly and honest. This will be my go to place from now on. Not too far from my house which is a huge plus but even if it were, I'd be game to making the trip. Thanks for being honest and giving great service!

    thumb Davida Rose
    October 9, 2019

    4 star review  Honest pricing..."as promised" timely repairs... and good customer service! - I keep coming back to McCullough with a different vehicle (Nissan Truck/Honda Truck/Honda Car) and they knock it outta the park every time!

    thumb Michael Smith
    January 25, 2020
  • 5 star review  This place has fantastic service times and an extremely knowledgeable staff. First time I went was for an emergency tire change and it went even more smoothly than I would have ever thought possible. Definitely recommend for any/all vehicle maintenance.

    thumb lee griner
    November 18, 2019

    5 star review  My experience here was great! Fast, curious, and fairly priced. I didn't think a repair shop like this existed. I'll be a lifelong customer.

    thumb Walt Anthony
    August 6, 2020

    5 star review  Eric was amazingly helpful to work with. Great communication around the whole process. He was great about calling out things that could be done without being pushy about doing them. Would highly recommend!

    thumb Bradley Buckland
    February 27, 2021
  • 5 star review  Eric was amazing from start to finish. I chose this shop for my repair based on previous reviews & I'm glad I did. He made sure to, in my opinion, go above and beyond with his politeness, as well as helping to make the process smooth and to try to save me as many coins as he could, while still getting done what was needed. Very happy with this visit

    thumb LaDonna Mechelle
    August 29, 2020

    5 star review  I have used this company twice and was VERY impressed both times with the honesty, knowledge, and cost-effectiveness of the mechanics that I worked with. They were upfront with me on what I needed to do now vs what could wait, showed me where I could save money, and worked with me to make sure I had my car finished before I needed it that weekend. Again, very very impressed. I wouldn't take my car anywhere else in Atlanta.

    thumb Anon Emus
    September 10, 2020

    5 star review  I live in Brookhaven and work in Duluth and pass dozens of auto repair shops on the route. I will forever go out of my way to go to McCullough. This is hands down the best repair shop I’ve ever been to. They are honest, kind, and treat each customer with the utmost respect. I’ll never take my cars anywhere else!

    thumb Joshua Brown
    February 18, 2020
  • 5 star review  I found my new home for car repair. Eric was very nice and honest. We definitely be coming back! Thank you for the excellent customer service.

    thumb Rosani Reynoso
    October 21, 2021

    5 star review  Extremely helpful, knowledgeable, and professional people. Would definitely go here again if I was in the area and needed them!

    thumb Brandon Holdeman
    October 2, 2020

    5 star review  Very honest mechanics. Eric kept me in the loop with my cars progress. I got the car back in a reasonable amount of time considering the work that had to be done.

    thumb Michael Brown
    January 30, 2020

What Makes McCullough NAPA Auto Care Unique?

ASE Certified Technicians

The McCullough Difference

  • Serving Metro Atlanta Since 1969
  • 50+ Years Experience
  • Family Owned and Operated
  • ASE Certified Technicians
  • Leading Tire Brand Dealer
  • Convenient to I285 and Roswell Rd
  • “If you don’t need it, you don’t get it!”
Peace of Mind Warranty Badge

"Peace of Mind" Warranty

Our NAPA Nationwide “Peace of Mind” Warranty covers parts and labor on all qualifying repairs and services performed at our shop for up to 12 months or 12,000 miles, whichever comes first. This warranty is honored at thousands of NAPA Auto Care Centers nationwide. Enjoy some peace of mind knowing your repairs are covered!

Foreign & Domestic Specialists

McCullough Auto Care services foreign and domestic makes and models including BMW, Chevrolet, Ford, Honda, Toyota, and Volkswagen. Our ASE-certified technicians have years of combined experience in factory scheduled maintenance and automotive repair. All qualifying service is backed by nationwide warranty.

McCullough Auto Care is the only shop I ever trust. I have been taking my vehicles there for over 10 years because they do it right every time. I save money by not going to the dealership. I literally bring my cars from my 2nd home in Wyoming to have them work on them.

-Glenn Sturm, Sandy Springs